Terms of Service

Last updated: July 2026

These terms cover your use of getpassport.ai and the Passport app. By creating a Passport, you agree to them.

Draft for legal review. This is placeholder terms language written to match the site's tone and structure. It is not legal advice and should be reviewed by counsel before publishing, particularly the sections on background checks, liability, dispute resolution, and arbitration, which typically need state-specific review.

Your account

You need an account to create a Passport. You're responsible for keeping your login secure and for the accuracy of the information you provide. You must be at least the minimum working age in your location to use Passport.

What your Passport is

Your Passport is a profile that consolidates your identity verification, work history, references, and, where you authorize it, background screening and employment eligibility results. It belongs to you. Creating a Passport is free and always will be.

Passport is not a guarantee of employment. Employers make their own hiring decisions.

Applying to jobs and sharing with employers

When you apply to a job with your Passport, you're authorizing us to share the relevant parts of your Passport with that employer. You control which employers can see your Passport, and you can revoke access at any time going forward, though we can't unshare information an employer has already viewed.

Background checks and verification

Where you authorize it, we arrange identity verification, background checks, and I-9/E-Verify checks through third-party providers. These are governed by separate disclosure and authorization forms, including our Background Check Disclosure, which you'll be asked to review and sign before any check is run.

Acceptable use

You agree not to:

• Provide false or misleading information on your Passport
• Use someone else's identity or impersonate another person
• Attempt to access another person's account or Passport
• Use Passport for any unlawful purpose
• Interfere with or disrupt the site or app

Ownership

You own the information in your Passport. We own the Passport platform, including its design, software, and branding. Using Passport doesn't give you rights to our trademarks or technology beyond what's needed to use the service as intended.

Disclaimers

Passport is provided "as is." We work to keep verification and screening results accurate, but we don't guarantee that every job listing, employer, or piece of shared information is complete, current, or error-free.

Limitation of liability

To the extent permitted by law, we aren't liable for indirect, incidental, or consequential damages arising from your use of Passport. Nothing here limits liability where the law doesn't allow it to be limited.

Suspending or closing your account

You can delete your Passport and account at any time. We may suspend or close accounts that violate these terms, provide false information, or pose a risk to other workers or employers on the platform.

Disputes

If a disagreement comes up, we'll try to resolve it directly first. [Placeholder: arbitration clause, governing law, and venue to be added following legal review. These vary meaningfully by state and should not be filled in generically.]

Changes to these terms

We'll update this page if these terms change, and note the date at the top. If a change is significant, we'll let you know directly.

Contact us

Questions about these terms? Reach us at support@getpassport.ai.